Privacy Policy
LawYours (“LawYours,” “we,” “our,” or “us”) is a legal-tech platform based in Jodhpur, Rajasthan, India. We help users describe legal issues, receive preliminary AI-assisted case categorization, connect with relevant advocates, manage legal documents, and track case-related activity.
1. Information we collect
Personal Data
Full name, phone number, email address, and contact details.
Account Info
Account login credentials and authentication data.
Case Content
Details you share in chat, forms, and AI analysis inputs.
Document Vault
Uploaded images, PDFs, and supporting evidence files.
Professional Info
Advocate profiles and professional credentials.
Transactional
Billing and platform-fee transaction history.
Technical Data
Device info, IP address, and platform usage analytics.
Correspondence
Support requests, feedback, and internal messages.
2. How we use your information
Create and manage your secure account identity.
Process legal issues for AI-assisted categorization.
Route matters to the most appropriate advocates.
Enforce role-based document access and permissions.
Operate hearing reminders and legal-workflow features.
Communicate critical case and service updates.
3. Consent & Case Sharing
By submitting a case, you consent to AI-assisted categorization and advocate matching. Full details are visible only to the user, the assigned advocate, and authorized admin personnel.
4. AI-assisted Processing
Our AI identifying complexity and categorization is only preliminary. It is not final legal advice or a guarantee of outcome. Advocates must verify all details independently.
5. Documents and vault storage
Access to your document vault is strictly restricted. We use administrative and technical safeguards to reduce unauthorized access, loss, or misuse of legal PDFs and images.
6. Data Retention & Security
We retain personal data only as long as needed to provide services or comply with Indian law. We use reasonable safeguards, but users are responsible for keeping login credentials confidential.
7. Sharing with service providers
We may use secure third-party vendors for hosting, email delivery, payments, and security. These vendors are allowed to process data only as needed to provide services on our behalf.
8. Your Rights & Access
Subject to applicable law, you may request access, correction, update, or deletion of certain personal data by contacting us. Identity verification is required for all requests.
Questions?
Reach out to our Data Privacy Officer